by admin | Nov 28, 2021 | Client Stuff
Sterling helped Genesys overhaul its positioning from legacy contact center software provider to innovative global customer experience (CX) leader. We revamped messaging, trained key spokespeople for media interviews, and leveraged investment and acquisition news to...
by admin | Nov 19, 2021 | Client Stuff
According to Nielsen, at least 16 million people in the US consider themselves avid podcast fans. And Edison Research notes that approximately 80 million Americans are now weekly podcast listeners, a 17% increase over 2020. With both the number of podcasts and...
by admin | Oct 19, 2021 | Client Stuff
Augmented reality and virtual reality (AR/VR) are hot technologies in Silicon Valley. With dozens of scrappy startups in the region clamoring for attention, Sterling got creative with content to cultivate media interest in interactive virtual experience pioneer uSens....
by admin | Oct 19, 2021 | Client Stuff
When an organization as large and prestigious as the American Medical Association (AMA) invests $15M as the founding partner in a brand new kind of company, people are going to pay attention. It’s equally true that the AMA has its own agenda to promote, and that many...
by admin | Oct 19, 2021 | Client Stuff
Epic funding by Sequoia solidifies tech unicorn’s position as the gold standard in the Customer Experience Management spaceWithin industry circles, Medallia has been regarded as the market leader in Customer Experience Management (CEM) software. In July 2015, however,...
by admin | Oct 18, 2021 | Client Stuff
Life is all about connections for global Internet of Things (IoT) software and services company Greenwave Systems®. Greenwave’s AXON Platform® easily manages a diverse array of IoT devices to provide a seamless connected experience and enable simple, frictionless...